Should i rent modem from comcast

Best regards, Chispa. This is the easiest and cheapest way to get a strong signal when the router you have is not working well. After replacing my modem with the Motorola Good luck.

The download speed Doubled over the Comcast rented modem. Why do some of the commenters have pics next to their comments and the rest of us just have an icon? How do I chg mine to my pic, such as my fb profile pic? The statement comcast killed my modem is not correct in reality what most likely occurred is an equipment failure.

Comcast provides 20Mbps in my area. I bought a new modem and gave back the rental to Comcast. Unfortunately, since then they have insidiously and steadily increased my bill back to what it was with the rental fee anyway. You can purchase a VOiP modem online on ebay but it is very unlikely Comcast will be able to activate it.

I work for comcast and have never managed to get our computer system to recognize a VOiP modem that did not come from Comcast. I was able to connect my Ooma with my Comcast internet as well have voicemail through Ooma. Check Youtube and Ooma website or support for help. Did Comcast sell their modems at one time before they started renting them all the time I have voice. I further asked if upgrading my 5-yr old gen 1 Airport extreme with a gen 5 would further help.

Again, he suggested it probably would. Check out the goofy results. First, I ran a speed test before changing anything. Then I change out cable modem and get it initialized over the phone with comcast tech. My speed drops to down and get this 35 up! But the down is worse and I say so. I say no thanks, and switch back to 5 yr old modem which takes a while and another 15 minutes on with tech and I go back up to 23 down. Next, I switch to new gen 5 airport. I drop to 20 down. I say forget it, switch back to old airport, box up the new equip and return to amazon.

It just feels silly purchasing a modem that is obsolete by any metric except performance. Miller, Thanks for posting your experience. Are you saying you were paying for a WiFi hub as well as the modem? No, it was my airport. And she said… um, no. Now maxing my speed rent free. Thanks for the inspiration. I have had to go to Target and get a copy of my receipt, then fax it to them to prove that the Modem belongs to me.

I am livid…because it indicates that somewhere in their network, they decided that the serial number on my modem belonged to them. They basically tried to steal my serial number and charge me for it. Whether it was intentional or not, they have somehow registered my serial number as belonging to them. Service Manager. Does Motorola SB work for wi-fi to use laptops and cell phone devices with the internet service? Come on, bring it ON!

I am very mad at this point. I called Comcast and told them I was ready to go to small claims court and they better stop harassing me. So to make it harder for them I will make them work for it! Howdy very nice site!! I will bookmark your site and take the feeds also?

I just received a letter saying that they will start charging me monthly rental fee for an inactive modem that I did not return. How can I prove that I returned and fully paid from rental a very outdated modem from Please advise. But why they are sending me the letter now???

After 2 years?? Does anyone know of a good wireless cable modem that Comcast supports? Is there a list of approved Comcast modems anywhere? Thank you! We have cable to our desk top, need wifi for ipad, AND need a plug for our land phone lines.

Is there a unit that does all 3 like comcasts unit. Plus the wireless they have sucks, our house is only sq. I want to get a power-full unit that will work on patio too. Please help! The tradeoff is having to have access to a physical Ethernet wired LAN cable. You probably will want to research a better model than these 2. Newegg or TigerDirect or similar sites have search engines capable of locating other access points pretty easily.

In theory Amazon does, but their search is… annoying. Has anyone out here had this same situaltion. Just check your bill, Internet and phone are charged full price individually.

When I called they admitted they really dont bundle but if you call they will give you a customer loyalty annual discount of at least Most likely this is the bundle price but you have to work for it. I will be getting my own. Thanks for all the helpful info.

Time to buy my own, keep the receipts for both purchase and return of old, and check my bill each month. I currently have comcast triple play, we are getting rid of the voice service. Do I still need to keep the Arris wireless gateway?

Hi, if you are getting rid of the voice service, you do not need the Arris wireless gateway, but you will need a basic cable modem without the phone connection.

We bought our our modem before signup with Comcast. Then after a year with them, all of a sudden the rental fee showed up. Well, I guess my saga beats all of yours, guys. But I did go over it last month, and discovered that I am being charged twice for the same box. I called their billing service and they told me they made a mistake!!! Stupid, stupid me!! Please, check your bills from Comcast before you pay them!!! After arguing with the billing department, I got a credit return — they promised to pay me back for 6 months.

Sounds like a good deal, right? I have paid them for years for the outdated piece of crap, by my standard I own the frigging box. And I intend not to pay my bill until I get my money back. As for their threats of debt collectors — I am cool: how many judges will want to know that Comcast charges fraudulent fees and refuses to pay.

Ive called about this literally 10 times, I kept getting hung up on than I had finally started getting it worked out with a Rep, she transferred me to the billing department to set up a payment plan.. Please help me…. It would be much appreciated. Today I will call again and wait for a supervisor who was suppose return my call a wk ago.

I never I had a contract, they told me because I changed my pkg to lower my bill I now have a new contract for another yr. I can hardly take it anymore.

Thanks for letting me bend your ear. I am going to purchase my own modem router combo the rental fee now is We need a class action against comcast They give you a promo and all of a sudden you are locked into a 2 year contract because I said yes to a promo Not the only senior this is happening to. Saying yes to a promo is not a yes to a two year contract. I also had been getting billed for a second digital-to-tv converter, which the service tech had removed a few years ago. The first time I inquired about this a couple of years ago , they claimed that I would have to produce the box.

But today, the nice lady assistant told me that she took it off my account. Hmm, so when you get rid of that CC provided modem did you also know that you loose any kind of support on your own from CC??

Signal is good on this side — — BYE!! IF anyone even had a clue as to how wifi worked, you may not be so ignorant to the hard facts. Please do buy your own modems!!! Less crying and whinning CC techs have to listen to from ignorant and clueless dumbasses. Holy crap. If you are a gamer or do online streaming, it might be more beneficial to you to buy your own modem since you need a device that can handle that load on your internet connection.

You will have to know your way around a gateway or modem router, how to set it up and how to troubleshoot if required. But these are things that you can learn if you simply spend an hour of your time dedicated to it. Typically Xfinity provides you with a gateway, and you end up paying a monthly fee and your internet bill. Essentially, a router is a device that provides Wi-Fi to wireless devices such as laptops, phones, tablets, etc.

It can be either coupled with a modem or can come with a modem built-in to it; such two-in-one devices are called gateways.

ISPs usually provide gateways. If you are considering switching to your own modem, you will need to get a router separately or look for a gateway. With this analysis in mind, I decided to buy my own modem, and it has made my everyday internet usage experience a lot better. Please keep in mind that it is important to weigh the internet speed that comes with your Internet plan against the speed your modem can handle.

Probably more than what you paid a year ago to rent the same cable modem, much less three or four years back. Consider the cable-modem fees at the three biggest cable internet providers in the most recent quarter, per Leichtman Research : Comcast, Charter sold under the Spectrum brand and Cox. These firms uniformly tout their work to bring such improvements as faster Wi-Fi with better parental controls , although Comcast and Cox also now use the modems they lease to provide Wi-Fi bandwidth to nearby subscribers.

None of those firms offered numbers about how many customers have bought their modems, although Comcast did say that most still rent. Frontier not a cable operator, but a phone-based telco charges customers a fee for using their own router and will do so until a last passed last year takes effect in December. My office mate, my partner: The fun quirks couples learn about each other.