Where to find the booking reference number

Here you can change dates, add a room, view booking confirmation and policies. You can also see the cancellation policy for the booking and cancel if your plans change. Our duty of care feature also helps you keep up with your travelers. You can quickly see where they are staying as well as relevant contact details — great in case of emergencies. Previous bookings are easy to find allowing you to filter by labels, destinations, or by booker under the Past bookings tab.

Where can I find the confirmation number for a guest staying at our hotel that does not show up in arrivals? Note:: adding your property link to your partner profile helps other partners help and advise you. Community Partner feedback Confirmation number for hotel Breadcrumb Home. Handling your first few reservations. Checking reservation info. Checking reservation info Updated 1 month ago 3 min read.

If you're a guest, click here to contact our Customer Service team. You can filter your bookings based on the date of reservation, arrival, departure invoice, or stay. Just enter a date range in the From and Until fields and click Show. You can refine searches further by ticking options under Filters and clicking Show Apply filters again. You can check your reservations in the calendar overview or by choosing the list icon in the top-right corner, which sorts your bookings by arrival date.

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